Voice Logger Retrieval

The Industry Leader in Voice Extraction Services

Do you have thousands of hours of digital voice logger calls trapped in current or legacy proprietary formats?

Can you timeously access these calls or a targeted subset of them for compliance or discovery purposes?

What if you could restore thousands of calls a day into an open, searchable format?

The Challenge

Compliance requirements in regulated markets have dramatically increased and continue to do so.

Consequently, many organizations are under record levels of investigation and need to ensure they are able to react fully, accurately and timeously to Legal or Compliance requirements.

Organizations that hold voice data on legacy tapes, typically in a proprietary format, are often confronted with the challenges of legacy infrastructure platforms that no longer exist or are end of life and no longer supported.

Even where the platform is current, identification and extraction of targeted audio using traditional methodology and equipment is extremely tedious.

One tape can hold thousands of hours of call recordings and take days or weeks to extract in a way that might not be defensible.

The Solution

TDS delivers legacy voice data defensibly (and often at vast scale), into Compliance or e-Discovery processes for large corporations around the world.

TDS’s highly experienced engineers pioneered voice logger media processing many years before regulators broadened the definition of discoverable electronic evidence.

Voice Logger Formats Supported (samples):

The ONLY Services Solution

Don’t pay license and maintenance fees for a product you’ll never use again

Complete Chain of Custody

Chain of Custody maintained with report delivered upon project completion

Trusted Partner of Archive Providers

Migrations to all of the leading archive retrieval platforms

Results Matter

Our expert team plus our tools and processes produces auditable, reliable, predictible results, on time, on budget, every time

Today TDS:

Delivers audio restoration and conversion of voice recordings and meta-data from most voice logger and voicemail systems

Restores recordings non-natively, converts the audio from a proprietary format into .wav or .mp3 or similar files and associated meta data into catalos for objective culling

Prepares output for migration to a new BAU platform

Prepares output for ingestion into an audio review platform

Provides Project-based or Managed Service solutions globally